Frequently Asked Questions (FAQ's)

Your peace of mind matters to us.

Physical Products:

Eligible for return within 14 days of delivery

Items must be unused, unwashed, and in original condition

Refunds are issued once the product arrives back to us

Digital Products:

Due to the nature of digital goods, these are non-refundable once delivered.

Healing Sessions & Consultations:

Sessions may be rescheduled with 24-hour notice

Missed appointments without notice are non-refundable

If you need assistance with a return or exchange, simply contact our support team and we will guide you through the process.

AURA Academy is committed to offering fair, transparent pricing.

All prices are listed in USD unless otherwise stated

Taxes will be automatically applied based on your location

Some items may include occasional promotional pricing or discounts

Session prices reflect the time, expertise, and energy investment of our practitioners

There are no hidden fees at checkout. The price you see is the price you pay.

Your comfort and clarity are our priority.

Here are a few simple steps to help you get the most from your session:

Find a quiet, private space where you won’t be interrupted

Silence your phone or other distractions

Arrive 5-10 minutes early to ground yourself

Bring a notebook if you’d like to take notes

Have water nearby

Come with an open mind and clear intention

Before your appointment, you will receive a confirmation email with details and any additional instructions needed for your specific session type.

Yes! AURA Academy offers digital gift cards that can be used for:

Spiritual tools

Healing sessions

Astrology insights

Courses and teachings

Gift cards are delivered instantly via email

They make a meaningful gift for loved ones beginning or deepening their spiritual journey.